![]() And this kind of backup and restore work, need a Samsung PC Suite to complete.įor Android users, it is really important to manage the files on your Android device and know how to back up and restore your phone data. When you buy a new phone, you can also restore the backup file directly to the new phone. ![]() If you accidentally delete important files on your Samsung phone, or if you lose your Samsung smartphone, what can we do to recover all your personal data? If you have backed up your Samsung device before, then you can restore data from the backup file. So what do you do when you accidentally lose these files? At this time, Samsung PC Suite comes in handy. Samsung has a wide variety of mobile phones, and each phone has various programs for users to store and play files, such as contacts, messages, videos, music, etc. Samsung smartphones in South Korea account for a large share of the Android ecosystem. Why We Need PC Suite for Our Samsung Phones?Īmong all smart phones, Android has undoubtedly become the world's largest mobile operating system, and Android devices also occupy the largest share of mobile phones in the market. Top 4 Samsung PC Suites for Samsung Mobile Phones Why We Need PC Suite for Our Samsung Phones? I am normally extremely patient, but I cannot believe that the answer provided is the best that a company like this can come up with. Please provide a resolution to the problem and not meaningless platitudes. Post purchase to now remove an important feature on which the phone''s use depends is a breach of faith and customer contract. I was sold a phone system that could be easily synced with Outlook. This is not improving the customer experience - it''s destroying it!! I did not ask for Kies 3 - it was forced on me by an upgrade I could not avoid. Please answer the question as to why the existing Kies program no longer functions. We are committed to continuously improving the experience for our customers and your comments are important to us.>Are you seriously telling me that you regard a Galaxy S4, expensively purchased when first introduced in May 2013, as now "out of date". As this is new software that has been made available for the most up to date handsets there may be an update in the future that will return the sync tab to the programme however this has not been confirmed In regards to your email, currently Kies 3 will not support the syncing of an outlook account with your phone. >I am sorry that you are experiencing issues with our Kies programme since it has been updated and understand how frustrating this is as it was a feature that you depended on for the use of your phone. If, as must be the case, Samsung monitors its user forums, where are you now when needed? This is a SERIOUS BREACH OF CUSTOMER CONTRACT OF FAITH If anyone does have a solution please post it before I turn my S4 into a flying brick. Tried direct contact with Samsung, with attached result which defies any CRM criteria I have ever witnessed in my career. Have tried every available tech source without success and been left with the idea that its my fault for being stupid enough to have switched to a Samsung. I am not a tech person, but found this thread whilst desperately searching for a solution to this problem. Documentation says there should be a playlist icon next to "Music" in Kies/pc, but I don't have it.ĭo I keep using iTunes as my music organizer, create playlists, ect., then import iTunes library and playlists into 3rd party software, and sync from 3rd party software to N3? What 3rd party software should I use? Documentation for Kies 3 say there should be commands under "file" for import playlists from iTunes and from Windows Media Player, but my Kies/pc does not have those commands. ![]() I have music on my phone, but Kies/pc can't see it. Samsung suggested Kies 3 which was supposed to solve all my problems, but I have all the issues you note. Tried Doubletwist, but never got that to work. I got the music on the phone but it would not play. Someone suggested I could do it using Windows Media Player. I have been trying for 2 months to get my extensive iTunes music library into my N3. I came from an iphone so SGN3 is all new to me. Please feel free to check with us periodically for updates. Should this become available, it will be posted on our website. Sophia: We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion. Johnbrand: how will we find out when it is released. ![]() Sophia: Not to rush you, are we still connected on the chat? Unfortunately, we do not have the exact information about the date of release, however it should be releasing very soon.
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